PlusDelta

=+Δ ("Plus-Delta") Feedback=

Feedback that begins with an appreciation (+) makes the suggestion for change (Δ) more likely to be heard and taken up. It also has an effect on the people giving such feedback, which is to make them into collaborators or supporters of the recipient's ongoing development instead of consumers or critics.

+Δ Feedback can be given verbally and quickly--thus more regularly--at the end of sessions in a go-around or check-out in which each person contributes only one item in each category.

+Δ Feedback can also be used for self-evaluation, provided you have a set of objectives for each of which you can do + (something you did well) and Δ (some way to improve/develop).